Mon - Fri 8am - 8pm

Opening Hour

FAQ

Home / FAQ

FAQ

Frequently Asked Questions

At our pathology lab in Kolkata, we understand that patients may have questions about our diagnostic services, test procedures, home sample collection, and report delivery. Our FAQs section is designed to address common queries. Whether you’re visiting our lab for the first time or booking an online test from anywhere in Kolkata, our FAQ section ensures you have all the information you need for a smooth and stress-free experience.

Do you offer home sample collection in Kolkata?

Yes, we provide home sample collection across Kolkata. Simply call us or book online to schedule a convenient time for your test sample pickup.

How soon will I receive my test reports?

Most routine test reports such as blood tests, LFT, KFT, and lipid profiles are delivered within 24 hours. For specialized tests or hormone panels, it may take 48–72 hours.

Is fasting required before my blood test?

Yes, fasting is required for some tests like lipid profile, blood sugar, and diabetic profile. Please consult our staff while booking to know the specific requirements.

Do you accept walk-in patients or is prior booking mandatory?

We accept both walk-in and pre-booked patients at our Kolkata lab. However, booking in advance can help avoid waiting time.

What are the payment methods here?

We accept cash, all major credit and debit cards, and online payments (including UPI, net banking, and mobile wallets) for your convenience.

Are your test results reliable and accurate?

Absolutely. We use state-of-the-art diagnostic equipment and follow strict quality control protocols to ensure accurate and reliable test results.

Do I need a doctor's prescription for tests?

While some tests can be done without a prescription, we recommend consulting a doctor beforehand. Certain advanced diagnostic procedures may require a prescription.

How can I book a test online?

You can book any test directly through our website or by calling our customer care number. Online appointments help reduce waiting time at the lab.

Where is Archive Diagnostics located?

Archive Diagnostics is conveniently located in Kolkata. For exact address and directions, please visit our Contact Us page.

How can I contact Archive Diagnostics for inquiries?

You can reach us via phone, email, or fill out the contact form on our Contact Us page. Our team is available to assist you 7 days a week.

HOME COLLECTION
Request Sample Collection
Schedule An Appointment